By Steve Lee, Managing Director, The Franchise Consultant | bfa Advisor Member
If you are considering working with a franchise consultant, you will come across various claims about experience, credentials, and industry standing. Some of those claims are easy to make and impossible to verify. Others carry independent weight. bfa Advisor Membership is in the second category, and I think it is worth explaining what it actually means.
What is the bfa?
The British Franchise Association is the UK’s most respected franchising authority. Established in 1977, it sets and promotes ethical standards across the UK franchise industry, representing both franchisors and the advisors who support them. Membership is not automatic and not guaranteed simply by operating in the sector. It requires an application, a review process, and ongoing commitment to the bfa’s code of conduct and professional standards.
The bfa carries genuine weight in the UK franchise industry. When a franchisor or franchisee sees the bfa logo, it signals that the organisation displaying it has been assessed against an independent standard, not just self-certified.
What does Advisor Membership involve?
The Franchise Consultant is a bfa Advisor Member. That means we have been assessed against the bfa’s criteria for franchise consultants, which include professional competence, ethical conduct, and the quality of the advice and services we deliver to clients.
Advisor Membership also means we are accountable to an external body. If a client has concerns about how we have handled their work, they have an independent route to raise those concerns. That accountability is something we welcome, because it reflects the way we operate. We give honest assessments, including when those assessments are not what the business owner hoped to hear, and we do not take on clients whose businesses are not genuinely ready to franchise.
Why does this matter when choosing a consultant?
The UK franchise consultancy market is largely unregulated. Anyone can describe themselves as a franchise consultant, set up a website, and start charging fees. Some operate to high standards. Others do not. Without an independent reference point, it can be very difficult for a business owner to know which they are dealing with before they have committed.
bfa Advisor Membership is the closest thing the UK has to an independent quality standard for franchise consultants. It does not guarantee that every piece of work will be perfect, but it does mean that the consultant has been assessed, has agreed to operate within a professional code of conduct, and can be held accountable to an external organisation if something goes wrong.
There are other industry affiliations and claimed credentials in the market. Some are meaningful, some are not. When evaluating any consultant, I would encourage you to ask specifically what the credential involves, who awards it, what the assessment process consists of, and whether there is any ongoing accountability attached to it. If the answer is vague, that tells you something.
What it means in practice when working with TFC
For our clients, bfa Advisor Membership means two things in practical terms. First, it is a signal that we operate to a professional standard that has been independently verified. Second, it gives you a route to independent resolution if you ever feel we have fallen short of what we promised. In over thirty years of operating in this sector, we have built our reputation on the quality of our work and the honesty of our advice. The bfa membership is an external confirmation of what we already hold ourselves to.
If you are at the stage of exploring franchise consultancy options and want to understand more about how TFC operates, and what working with us would look like, the starting point is a free, no-obligation conversation.
Speak to our team — free and no obligation. Contact The Franchise Consultant today.
Steve Lee is Managing Director of The Franchise Consultant, a bfa Advisor Member franchise consultancy. He is the author of Bought In, a guide to buying and building a franchise business.